↑↓ to move ↵ to open Esc to close Browse all tools

Money guide

What to Do About an IRS Notice or Letter: Step by Step

An envelope from the IRS is rarely as bad as it feels, and the IRS's own advice is calm: read it, keep it, and only reply if it asks you to. What matters is the notice number, the due date and whether money is owed. Here are the IRS steps, how to check a letter is genuine, and what to do when the amount cannot be paid at once.

The IRS steps

  1. Read it carefully and keep it for your records.
  2. Find the notice number, CP or LTR followed by digits, in the corner of the letter; it tells you which type of notice it is.
  3. Reply only if asked. The IRS says you do not need to reply unless it specifically asks you to.
  4. If a reply is requested, act by the due date.
  5. If you owe, pay what you can by the due date, even if not the full amount, because that limits added interest and penalties; or set up a payment plan.
  6. If you disagree, follow the instructions in the notice to dispute it.

Checking that it is real

The IRS suggests searching IRS.gov for the notice by its number or topic. If it does not show up, or the letter looks suspicious, call the IRS at 800-829-1040 and follow the representative's instructions. Certain notices also appear in your IRS online account, which is a second way to confirm one. For emails or texts that claim to come from the IRS, how to check a suspicious link covers what to look at before clicking.

When the notice says you owe

Option (IRS)What it means
Pay in full by the due dateavoids further interest and penalties on that amount
Pay part by the due datelimits interest and penalties to the unpaid rest
Short-term payment planpay within 180 days, no setup fee
Long-term installment agreementmonthly payments; for taxpayers who filed on time the failure-to-pay penalty falls from 0.5% to 0.25% a month during the plan
Disagreefollow the dispute instructions in the notice by the due date

The guide IRS payment plans has the eligibility limits and setup fees, and the loan calculator shows what a balance looks like spread over months.

Keeping it from happening again

This guide follows the IRS page on understanding notices and letters. Each notice states its own deadline and steps, which govern that case.

Frequently asked questions

What should I do if I get a letter from the IRS?

Read it carefully and keep it, the IRS says. You do not need to reply unless the notice specifically asks you to; if it does, act by the due date. If you owe, pay what you can by the due date even if it is not the full amount, which limits added interest and penalties, or set up a payment plan. If you disagree, follow the instructions in the notice to dispute it.

How do I know an IRS letter is real?

The IRS suggests searching IRS.gov for the notice by its number or topic. The notice or letter number, beginning CP or LTR, is in the corner of the letter. If it does not come up in the search or looks suspicious, the IRS says to call 800-829-1040 and follow the representative's instructions.

Do I have to respond to an IRS notice?

Only if it asks, the IRS says. When a response is requested, the due date matters: interest and penalties keep building on unpaid amounts, and the notice explains the steps and the deadline.

I cannot pay what the notice says. What now?

Pay what you can by the due date and apply for a payment plan. The IRS offers short-term plans of up to 180 days with no setup fee and long-term installment agreements, and for taxpayers who filed on time it reduces the failure-to-pay penalty from 0.5 to 0.25 percent a month during an approved plan.

Can I see my notices online?

The IRS says certain notices are available in your IRS online account, which also shows balances and payment history. Keep the paper notice either way for your records.

Sources

General information based on the sources above, not tax, legal or financial advice.